Koo Docs
View as Markdown

Export your data

Coming soon

You will be able to request a complete copy of your Koo data as a single ZIP file. The flow will be:

  1. Request the export from your account settings.
  2. Koo builds the ZIP in the background — you can watch its status move from pending to ready.
  3. When it's ready, you receive an email with a signed download link.

The export-ready email will be delivered even if you have muted email notifications — it's a data-rights notice, not marketing.

What's in the export

The ZIP will contain pretty-printed JSON files plus a manifest.json recording the export ID, timestamps, and a schema version:

  • Your user record — profile, terms-of-service history, notification preferences.
  • Memberships — every account you belong to and your role in each.
  • Accounts and apps — for accounts where you're the owner: account profile, members, subscription summary, and app metadata (services, deployments, domains, builds). Logs and build artifacts are not included; they expire on their own schedule.
  • Comments and social activity — comments you've authored, follows, and upvotes.
  • Billing — for accounts where you're the owner: subscription details and invoice PDFs. See Billing.

The download link is signed and expires after a fixed period. Only one export is live per user at a time: requesting a new export replaces the previous one — the old link stops working and its file is deleted. If your link has expired, simply request a fresh export.

Export vs deletion

Exporting takes nothing down. Your apps keep running, your account stays active, and nothing is deleted. If you want to remove your data from Koo, see Delete your account — requesting an export first is a good idea, since deletion is permanent after the grace period.